Ultra1911 offers a 2-year warranty on our products from date of purchase. We recommend that you save your order confirmation/ receipt. Please note that we only stock spare parts for products that are in the current collection. We do not provide spare parts for models that are no longer sold.
The warranty does not cover used batteries or normal wear and tear of the case, glass, or strap. The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents, and incorrect use of the watch. The warranty does not apply if a replacement of a battery has not been carried out by an authorized watchmaker.
We cannot guarantee the battery life of our outlet product and therefore the battery is not guaranteed.
Replacements due to faulty water resistance are not covered if the crown is not completely closed when the watch is in contact with water.
Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. See the Return Policy page if you wish to return your Ultra1911 Watch for warranty service.